How do I place an order?

Add the item to your cart and complete checkout. You'll be guided through shipping and payment details before submitting your order.

Do you offer bulk ordering or quotes?

Yes. If you need large quantities or a customized quote for your team or business, contact our support team and we can assist.

Is this product currently in stock?

Stock status is displayed on the product page. If an item is backordered, the estimated dispatch timeline will appear during checkout.

How much is shipping in the United States?

Shipping rates are calculated at checkout based on the size, weight, and destination of your order.

How long does shipping take?

Delivery times vary based on your location and product availability. Most orders leave the warehouse within 1–7 business days.

Do you require a signature for delivery?

Some carriers may require a signature depending on the value of the shipment or delivery method.

Can I return an item if I change my mind?

Change-of-mind returns are not typically offered. However, you may be eligible for a return if the product is faulty or incorrect. Please review our US Returns Policy for details.

What if my order arrives damaged or incorrect?

If your product arrives damaged, defective, or you received the wrong item, contact our support team as soon as possible for a replacement or resolution.

What payment methods do you accept?

We accept major credit cards and PayPal via secure payment processing.

Can I use a discount code?

Promo codes can be applied during checkout. Some codes cannot be combined or used with sale items.

Are prices on the website final?

Prices may be updated from time to time. If a product is listed incorrectly, we may contact you before proceeding with the order.

Where can I find detailed product specifications?

Each product page includes manufacturer specifications, materials, features, and safety information where applicable.

How do I contact customer support?

You can reach our Supply support team by email (marketplace-us@mitti.com) or through the contact section on our website.

What is the Mitti Supply?

The Mitti Supply is a procurement platform offering workplace safety gear, PPE, and equipment for organizations across the United States.

Can my team manage purchasing together?

Yes. Supply features include custom catalogs, spend controls, and purchasing permissions to help organizations manage procurement.

Frequently Asked Questions

Mitti Supply is here to help keep your operations humming, with on-demand access to quality work gear and equipment from the brands you already trust.